How do I make an appointment or get more information.
If you have questions that are not answered on my website, please call my office and leave me a voicemail.  If you would like to make an appointment, calling me is the answer.  I do all my own scheduling and we also need to discuss what you are looking for to make sure that I am a good match for you.  I do my best to return all calls the same business day.

How do I find your office?
You can check the office map on this website. Or follow these text directions: From route 490, take exit 26, Pittsford/Palmyra Rd. Head east on route 31 (towards Palmyra approximately 2 l/4 miles.I am located off of route 31 in Fairport between route 250 and Turk Hill Rd. I am on the north side of the street in Cross Keys Office Park. It is the fourth office park on the left after Perinton Square Mall if you are heading east. If you are coming from the east, it is the first driveway after you cross Turk Hill Rd. Go all the way to the end of the driveway to the large parking lot, my building (600) will be in your upper left hand corner.  I am in suite 625, on the first floor, a little to the left as you come in the front door.

What ages do you see and do you work with both men and women?
Generally I work with adults, ages 18-80. I see both men and women.

Is what we talk about confidential?
All personal information and issues discussed in therapy are completely confidential and cannot be released to a third party without your written permission, except where disclosure is required by law - if you are at risk of hurting yourself or someone else, I must take steps to keep you safe, or if you report ongoing child sexual abuse to me.

Isn't therapy expensive?  Can I use my health insurance?
You may use your health insurance as I accept most health insurances - Excellus, MVP, Magellan, Aetna, Cigna, Compsych, Anthem, Value Options.

You should call your insurance company to determine what your benefit is - how many visits they will authorize for you and what yourcopay or deductible may be. This is your responsibility. Be advised, most insurances at this time will not pay for couples or marital therapy.

Are there advantages to not using my health insurance?
If you use your health insurance for therapy, you should be aware that I will have to give you a mental health diagnosis in order for insurance to pay for your sessions.  This will become part of your medical record and could impact your future.

If you chose to self pay your visits will not be limited by an insurance company who does not know you or me or your situation.  I can keep my fees more reasonable because I do not have to spend hours filling out paperwork or on the phone with your insurance company trying to get more visits.  You and I together can decide when your
needs have been met.

Do you have late afternoon or evening hours?
Yes, I am open until 8 pm on most Monday and Tuesday evenings. The evening appointments are filled quickly because many clients like to come in at the end of their workday.

At the present time, my office hours are:
Monday 4-8 pm
Tuesday 9-2; 4-8pm
Wednesday 9-2, 4-6 pm
I am closed Thursday through Sundays.

How long will it take me to feel better?
Many clients feel some relief  and are hopeful at the end of our first session. Most clients feel they are making headway after a few sessions. There is no way to determine the length of time therapy takes,  it depends on what the issues are, how long you have been experiencing them and how ready you are to explore and make changes.You and I together will look at your goals and continually monitor if our work is helpful and how long you want to continue. Some clients do their work but want to continue with a monthly check in after they feel confident that they can sustain changes.  We will work together to determine what is best in your situation.

Do you prescribe medication?
Psychotherapists are not permitted to prescribe medication.  Only psychiatrists and other medical doctors may prescribe meds.  In my practice, I prefer to collaborate with your primary care physician or to refer you to a psychiatrist who can help you with medication.

Are you experienced? How long have you been doing this work?
I began leading personal growth workshops and trainings in the early l990's for professionals and the general public.  I finished my Master's program at Syracuse University in l998. I have been working in my private practice since 1996.  I am highly experienced in helping both men and women and see clients from ages 18-80.

My qualifications:
  Master's degree in Social Work (family mental health) from Syracuse University
  Licensed Clinical Social Worker - New York State

  Certified Imago Relationship Therapist
  Certified Pairs V Relationship Trainer
  Certified Life Coach - Institute for Life Coach Training
  Certified Self Esteem Facilitator - Jack Canfield's Self Esteem Facilitating Skills Seminars
  Certified Values Realization Trainer - Dr. Sidney B. Simon
  80 hrs. in SUNY Buffalo training in Trauma Counseling
  Trained in experiential counseling techniques - Tom Paul, M.A.

Professional Affiliations
  National Association of Social Workers (NASW)
  Mental Health Association of Rochester (past board member, current committee member and trainer)
  Greater Rochester Employee Assistance Professionals Association
  Rochester Chapter of the National Council on Self Esteem (past president)
  Former adjunct professor at Nazareth College and the Gannett School

Ongoing Education
  I am deeply committed to my own ongoing education and training.  I attend a minimum of 10-12 days of professional
  training each year and maintain a professional library of over 3000 professional books and journals.

 

Email Pam Finger